Warranty
WHO ARE WE: This warranty is provided to the original retail purchaser by Get Some Shade LLC.
WHAT IS COVERED: GS2 warrants that its products will be free from defects in materials and workmanship to the original retail purchaser.
WHO IS COVERED: This warranty extends only to the original retail purchaser, provided that products were properly installed in residential dwellings and products were made or assembled exclusively from GS2 materials and components and never altered or modified.
WHAT IS NOT COVERED: This warranty does not cover normal wear and tear or any damage or loss caused by abuse or misuse or improper installation. All materials can lose original intensity after long exposure to the sun. When left for extended periods in direct sunlight, plastics and pvc tend to crack and discolor. All cords will eventually wear out, Get Some Shade considers these things normal wear and tear not covered by this warranty. Colors and textures vary from lot to lot and may not exactly match sample swatches or previous purchases. Products ordered outside of the recommended manufacturing specifications (oversized blinds) are not covered by this warranty. All products/sku’s discontinued in the normal course of business are specifically excluded from our warranty. Fraying on roller shades is considered to be an improper installation and specifically not covered by this warranty.
FOR HOW LONG: This warranty coverage is provided for 5 years. Any implied warranties which you may have are in duration to the time during which you, as the original retail purchaser own our products. Some states do not allow limitations on how long an implied warranty lasts.
WHAT WILL WE DO: If your product is defective during the warranty period we will, at our option, either repair or replace, the defective product. This shall be your sole remedy under this warranty. For local jobs installed by our install team, we offer a 30 day warranty on the installation service. Should you require assistance outside of the 30 day installation period, our standard service call rates will apply. Installation warranty does not apply to jobs installed outside of the DFW area. NO LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES: Repair or replacement of defective products is your sole remedy under this warranty. Incidental costs and in no event shall we be liable for transportation costs to or from the dealer, costs of removal or re-installation of our products or incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so the limitation or exclusion may not apply to you. Please inspect your orders upon receipt before taking them to your customer’s home or office. By doing this we can be sure that any defects or damages never arrive at the customer’s home or office. All costs associated with freight damage are the sole responsibility of the dealer.
HOW TO GET SERVICE: To obtain service under this warranty, return your products along with the original sales receipt to the retail dealer from which it was purchased. You will be responsible for transporting the product to and from the dealer.
YOUR RIGHTS UNDER STATE LAW: This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.